Terms & Conditions

 

Care and Handling:

How to care for your piece is entirely dependent on what you purchase.

  • Sculptural work: Sculptures can be dusted and gently hand washed. I do not recommend dishwashers on any sculptural piece. This includes all candle-holders.

  • Dishware: almost all dishwasher safe. I do not recommend constant microwave use.

  • Pieces with Luster: luster is the gold, white gold, or iridescent details on some pieces. These pieces need special care. They CANNOT be washed in a dishwasher as the luster will ware off much faster. Items with the gold or white gold CANNOT be microwaved at all as both are real gold.

Returns:

I do not accept returns unless the buyer pays the return shipping or if the box was never opened and can be “returned to sender” If a refund has been agreed upon, the refund will not be processed until the item has safely returned to me.

Refunds:

I do not offer refunds unless the piece arrives broken. If you think there is something wrong with an item you received, please reach out to me via email at bluegillceramics@gmail.com